Frequently Asked Questions

Our projects typically range from $1,500-$13,000 depending on complexity and features. A basic business website with 5-7 pages starts around $1,500, while more complex sites with e-commerce, custom integrations, or advanced features range $8,500-$13,000. We provide transparent pricing estimates during your free consultation.

Yes! We offer flexible payment plans to make professional web development accessible. Typical structure is 50% upfront, 50% at launch, but we can customize based on your needs and budget.

Every project includes: custom design tailored to your brand, mobile-responsive development, SEO optimization, content management training, 30 days of post-launch support, and all source code ownership. Hosting and domain registration are separate and typically cost $75-$170/month.

Yes, you'll need hosting ($75-$170/month depending on your needs), domain renewal (~$15/year), and optional maintenance/support packages starting at $170/month. We're transparent about all costs upfront.

Most projects take 4-8 weeks from kickoff to launch. Simple business sites can be ready in 4-6 weeks, while complex e-commerce or custom applications may take 8-12 weeks. Timeline depends on project scope, content readiness, and feedback turnaround.

We follow a proven 4-step process: (1) Discovery - understand your goals and requirements, (2) Design - create mockups for your approval, (3) Development - build and test your site, (4) Launch - deploy, train your team, and provide support. You're involved at every stage with regular check-ins.

We need: your brand assets (logo, colors, fonts), content (text, images, videos), examples of sites you like, and clarity on your business goals. Don't worry if you don't have everything ready - we can help with content creation and strategy.

You get 30 days of post-launch support included for any bugs or issues. We provide training so you can manage content yourself. After that, we offer optional maintenance packages or one-off support as needed. You own all the code and can take it anywhere.

For most small to medium businesses, WordPress (or headless WordPress) offers the best value - easy content management, lower cost, and fast launch time. Custom development makes sense for complex web applications, unique requirements, or high-traffic platforms. We'll recommend the best approach for your specific needs.

Yes! We build sites with user-friendly content management systems (usually WordPress). We provide training and documentation so you can update text, images, blog posts, and pages without technical knowledge. For complex changes, we're available to help.

Hosting is separate from development costs. We can set up hosting for you ($40-$170/month depending on needs) or you can use your preferred provider. We recommend reliable hosts and handle all technical setup.

Absolutely. Every site we build is mobile-responsive (works perfectly on phones, tablets, and desktops) and includes SEO best practices: fast loading, clean code, proper meta tags, and semantic structure. We can also provide ongoing SEO services if needed.

Yes! Maintenance packages start at $170/month and include: software updates, security monitoring, backups, minor content changes, and priority support. Or you can hire us as-needed for updates and changes.

We're here for the long term. You can hire us for one-off updates, subscribe to a maintenance plan, or make changes yourself if you prefer. We never lock you in - you own your website completely.

Yes! While we're based in Quincy and love serving South Shore businesses, we work with clients throughout the United States. Our process works seamlessly remotely with video calls, screen sharing, and project management tools.

We work with a wide range of industries including professional services, healthcare, retail, restaurants, real estate, non-profits, and more. Our approach is to understand your unique business goals rather than apply cookie-cutter solutions.

Yes! We offer content creation services including copywriting, photography coordination, and content strategy. If you're not sure what to say or how to say it, we can help craft compelling content that converts visitors into customers.

Yes! We build e-commerce sites using WooCommerce (WordPress), Shopify, or custom solutions depending on your needs. We can handle everything from simple product catalogs to complex multi-vendor marketplaces.

We combine modern development practices with AI automation to deliver faster, more affordable solutions without compromising quality. We're transparent about pricing, we prioritize communication, and we build long-term partnerships - not just one-time projects. Plus, we make enterprise-level technology accessible to small and medium businesses.

We help integrate AI into your website and workflows: customer service chatbots, email marketing automation, content creation assistance, data analysis, and administrative task automation. We focus on practical AI that saves time and increases revenue.

No! AI is a tool to enhance your team, not replace them. We use AI to handle repetitive tasks (answering FAQs, data entry, scheduling) so your team can focus on high-value work like building relationships and solving complex problems.

It varies based on complexity. Simple chatbot integration can be $1,500-$4,000, while comprehensive automation systems range $4,000-$13,000. Many AI tools also have monthly subscription costs ($40-$400/month). We'll recommend cost-effective solutions that deliver real ROI.

Not at all. We set up AI tools to work seamlessly with your existing workflows and provide training. Most business owners find AI tools easier to use than expected - especially chatbots and email automation.